Communications Manager- Overview

Job Details

The Communications Manager leads the social media and webstore teams, as well as organizes community

events. The primary purpose of the role is outreach to customers, communicating our brand identity, stock

and service offerings, and any other information pertinent to the shop’s function and participation within the

cycling community. This includes managing social media accounts, the webstore (kissingcrowsoutpost.com)

and the main store website (kissingcrowscyclery.com). Where and when applicable, s/he ensures that

product knowledge is kept current and that staff are regularly trained. The Communications Manager also

helps set and execute marketing and sales strategies, and communicates them effectively.

Education

• Post-secondary education, ideally in a relevant field (marketing, business, administration)

• Any sales or marketing training an asset

Experience

• 3+ years’ experience in retail environments

• 2+ years’ experience working in a specialty retail management role

• 2+ years’ experience in bicycle retail sales

• Strong track record of sales in other positions

Skills

• Ability to motivate and mentor staff in digital sales

• Basic financial literacy and planning capabilities

• Extensive product knowledge regarding bicycles and bicycle goods

• A keen eye for aesthetics and digital layout

• Well-organized

• Excellent inventory management skills

• Ability to train staff on new and existing products, programs, and procedures

• Ability to identify sales trends and provide relevant solutions

• Firm grasp of POS systems

About You

• A good natured, welcoming vibe. You're outgoing and genuinely like helping people

• Great communication skills - you listen, then share knowledge

• A keen passion for cycling

• An outgoing, professional attitude that customers and staff look forward to greeting

This position starts at $30/hour, and is a full time role at 5 days / week.

We appreciate you considering working with us at Kissing Crows Cyclery.